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Terms & Conditions

Please take a moment to review our Terms and Conditions

MinibusTransfers.co.uk ("the Company") accepts your ("the Customer") booking under the following terms and conditions.

Payment

Reservations will only be confirmed upon payment by the customer of deposit or full payment if booking within 2 weeks of departure. Customers can opt to pay 20% deposit then the remaining balance in cash to the driver on the outward journey.

Cancellation Charges

Where the Customer cancels his/her tour reservation, charges will be payable by the Customer as detailed below:

Please note that all Customers cancelling any reservation will be charged a standard fee of the deposit paid (20%) of the booking price to cover administration costs. The following terms and conditions apply:

Airport Transfers

If your flight is delayed, we will still arrange your transfer as booked. In certain circumstances we may have to contract in another company at no extra cost to the customer. We will advise you of the exact pick up details & our driver’s contact name & number 2 days before you travel.

Arriving for your tour

We kindly request that passengers arrive at the departure point on time as per your booking confirmation. Arrival in time for the trip departing and finding the departure point are the responsibilities of the customer.

Ferry Crossing

Please note any bookings that involves a ferry crossing must be costed separately from our website. Please email sales@minibustransfers.co.uk for a quotation.

Website Bookings

MinibusTransfers.co.uk have up to 48 hours from when you made your booking to confirm or cancel your booking.

Insurance

Whilst MinibusTransfers.co.uk maintains insurance meeting all statutory requirements, we strongly recommend that passengers hold comprehensive and suitable travel, medical and cancellation insurance to cover for eventualities during travel.

Alterations/Alternatives

The Company reserves the right to alter itineraries at any time, due to weather conditions, traffic problemsor other such extenuating circumstances beyond our control. The Company reserves the right to alter the size and type of motor coach employed on any tour/transfer.

Gift Vouchers

Must be redeemed within 60 days of purchase

Other Operators/Carriers/Third Party Suppliers

The Company will not accept or have any liability for any acts or omissions whether negligent or otherwise of any supplier (including subcontracted coach services, tourist attractions, and print communications) or person providing services in connection with any tour unless such a person is employed by or under direct control of the Company. Tickets and vouchers for travel on other carriers are subject to the normal conditions of carriage of the individual carrier.

Luggage - is limited to 20 kg suitcase + 5kg hand luggage per person

Prices

Prices are for transport with driver in chosen size of minibus only. All other fees, such as ferry costs & toll charges are extra.MinibusTransfers.co.uk will advise if any further charges are due within 24 hours of booking.

The Company’s current published prices on the website and in the current brochures are valid up to 31st December 2017

Children

Please inform us if any children are travelling. Please let us know if your are bringing child seats or you require any.

Customer Conduct

Smoking is not permitted on any of our vehicles.

The Company reserves the right to refuse to carry any person whose conduct or manner is likely to cause offence or upset to other passengers. In such cases full cancellation charges to the passenger apply, and the Company shall have no further liability to that passenger.

Force Majeure

The Company does not accept any liability for any loss, inconvenience or damage caused by war, threat of war, riot or civil commotion, terrorist or criminal activity, industrial disputes, natural disasters, fires, illness, weather conditions, road traffic conditions, temporary technical, electrical or mechanical breakdown.

Data Protection

Please note that when giving information for the purposes of making your Booking, you will be deemed to consent to us holding and using that information to send you details of other products and services we provide that we think may be of interest to you. If you would prefer your information not to be used in that way, please contact us, giving your name and address: (i) in writing, (ii) by e-mail, or (iii) by telephone.

MinibusTransfers.co.uk

59 Southcroft Road Glasgow G73 1UG
Email:sales@minibustransfers.co.uk